Sign to sell is the best way to go! It is very efficient and easy to use. Both the staff and customers are loving it!
Although I was not able to make it to 2016 conference, I learned about ResaleAI through (of all things!) a facebook sponsored ad. I immediately called to find out more. This has made my life so much easier in terms of communication and knowing where we are at all times. There are still the daily challenges of getting everyone on the same page and training, but at least we know where our numbers are, does away with the chat pages that very part timers miss out on information when they only work a few days a week - anybody can log in at anytime.The wheniwork and DRS integration - wow! The inventory tracking. Double wow! I don't have to keep any complicated spreadsheets and I can sort by category or age or location. It has been well worth implementing and wish we had it sooner!
Resale AI has been one of the best things that I have implemented in my Once Upon a Child and Plato's Closet stores. Being able to see sales, buy and trade goals, closing tasks and notes for the day are just a few examples of how much easier it is to check in with my stores on a daily basis. The backstock management program is phenomenal. Being able to text my customers when buys are complete is another awesome feature. How about emails being automatically downloaded in constant contact? Yes, it does that too! I can't recommend Jackson and Resale AI enough, hands down the best money spent.
We own 16 Winmark stores and Resale AI has changed our life! A few reasons why we love Resale AI:1- We can more consistently manage our stores. The DMs and I can login and check to see that the opening & closing procedures are being completed.2- Our customer experience has improved. The customers love the text message feature! 3- Emails are immediately uploaded into Constant Contact- this has saved us tons of time AND has improved sales since customers receive sale notification emails sooner4- Our Store Managers use the "Customer" feature to find customers who spend lots of money with us, and they text them to encourage them to come back for sales, promos, etc. This makes the customer feel like a "preferred customer" since we acknowledge their spending and loyalty to us.I could go on and on, but with just the items I listed below, we have seen great things happen in our business!
This has made us much more efficient. It helps us to hold people accountable, manage our inventory, track sales, and communicate with each other. Fabulous!
We were hesitant to add a new line item to our expense column, but wow, ResaleAI has easily paid for itself in customer satisfaction alone. Additionally, the information provided in each daily email really helps me to seize training opportunities when they are fresh. If all of that isn't enough, some of the new features, such as buy check-ins via mobile phone, etc. are going to cut down on labor hours and even increase marketing capabilities through SEO and true conversion tracking! My only complaint is that Winmark, thus far, hasn't been willing to subsidize this (or something like it.) This is an incredible opportunity to provide their franchisees with some much needed technological support with very little relative effect on their bottom line. What an amazing way for them to practice the customer service that is so often "preached" at conference. Each new ResaleAI feature and integration continues to propel our stores forward and the customer service that ResaleAI provides to us is absolutely top notch. I'd be happy to talk with anyone about how we rolled out each feature as well as some of our developed best practices.Adam Brown (owner)Plato's PortagePlato's East LansingPlato's Jackson, MIStyle Encore Portage
Resaleai has revolutionized how I run my businesses! It is the perfect solution for an outdated DRS computer platform! I can communicate with my staff, see buys in real time, text customers when their buy is complete, manage my Backstock rotation, pull up customer history on my cellphone, and get my daily sales, Day Close, ADT and trade percent emailed to me once Day Close is run!! While I am in my stores daily, I love this ability to check thing remotely. This has taken away so many frustrations and headaches created by DRS and it technology challenges!
Best thing my store has implemented- HANDS DOWN! Too robust a system to go into here but Wow! Worth its weight in gold!!!
I took forever deciding if I should purchase Resale AI. I wish I had done it much sooner.