I've been buying and selling clothes with the Plato's Closet brand for 17 years and ResaleAI has been the most exciting improvement since touch screen compatible DRS! The fact that this software is developed and maintained by people that own and operate a Winmark brand make it an even better product; they are constantly improving the features as needs arise in their stores. This is a company that truly understands what it takes to run a successful resale business! Our Plato's Closet and Style Encore have greatly improved their operations using ResaleAI and we are excited to see what the new features will hold for the future!
We were hesitant to add a new line item to our expense column, but wow, ResaleAI has easily paid for itself in customer satisfaction alone. Additionally, the information provided in each daily email really helps me to seize training opportunities when they are fresh. If all of that isn't enough, some of the new features, such as buy check-ins via mobile phone, etc. are going to cut down on labor hours and even increase marketing capabilities through SEO and true conversion tracking! My only complaint is that Winmark, thus far, hasn't been willing to subsidize this (or something like it.) This is an incredible opportunity to provide their franchisees with some much needed technological support with very little relative effect on their bottom line. What an amazing way for them to practice the customer service that is so often "preached" at conference. Each new ResaleAI feature and integration continues to propel our stores forward and the customer service that ResaleAI provides to us is absolutely top notch. I'd be happy to talk with anyone about how we rolled out each feature as well as some of our developed best practices.Adam Brown (owner)Plato's PortagePlato's East LansingPlato's Jackson, MIStyle Encore Portage
Although I was not able to make it to 2016 conference, I learned about ResaleAI through (of all things!) a facebook sponsored ad. I immediately called to find out more. This has made my life so much easier in terms of communication and knowing where we are at all times. There are still the daily challenges of getting everyone on the same page and training, but at least we know where our numbers are, does away with the chat pages that very part timers miss out on information when they only work a few days a week - anybody can log in at anytime.The wheniwork and DRS integration - wow! The inventory tracking. Double wow! I don't have to keep any complicated spreadsheets and I can sort by category or age or location. It has been well worth implementing and wish we had it sooner!
Sign to sell is the best way to go! It is very efficient and easy to use. Both the staff and customers are loving it!
ResaleAI (RAI) has changed the way I do business and made everything better! Our whole operation runs more smoothly and is easier to manage and understand. My staff loves RAI and so do our customers! The back stock feature alone is worth the money, but then you add in the opening and closing checklists, daily tasks, customer texting, plus more and this system is a no brainer! I recommend it to everyone and appreciate all the hardwork the RAI team has put into this to make it a great product. Thank you!
ResaleAI has become an indispensable tool here at Plato's Closet Mechanicsville Va! From our communications with our clients, staffing accountability, work flow, and Backstocking; ReslaeAi has streamlined our operations and saved us so much time and money. Our overall productivity has improved ten fold and the easier the transaction is for the clients the more they will sell to us...and tell their friends to sell to us too! I would never want to go back to the days without ResaleAI...trust me...Investing in ResaleAi is an investment in your Growth. Your Future. :)
ResaleAI has helped us to be more efficient, have a better handle on our back stock, and hold people accountable with more consistency. It has been a HUGE help and we can not imagine life without it! The customer service is as responsive as it was in day one and we love that!
If you have not jumped on board with Resale AI, I encourage you to. It is impossible to regret! My staff & customers both love the features that this program offers, but I definitely love it the most! It keeps my store/staff organized and makes life way easier! I also love that if you're having any problems with the program you or your staff can chat with Jackson or Glenn and get a response/resolution quickly. Resale AI was created by a franchisee and that makes it even better... someone who knows your daily struggle and knows your business inside and out. I will recommend and stand behind Resale AI all day!
Hands down, THE single greatest efficiency I have implemented at Style Encore is ResaleAI. Through our beta testing, Sign to Sell has pushed the product even further through significantly enhancing the customer experience. The buy process is more fun than ever because everyone (customer and staff) is completely informed throughout the buy process. There is no more guessing and all stages of the buy are much better organized. This is one of those tools that you can't believe there was a time we did without. Thank you! :-)